FAQ & Terms and Conditions

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The following terms and conditions apply to the entire use of the Cashville Etc. website. Please read all terms and conditions before placing an order.

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1. What is the best way to contact you?

Please contact us by email at cashvilleetc@gmail.com. We will try to respond to all emails within 3 business days.

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2. Secure ordering & payment options

Our website accepts all major credit cards.

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3. Returns & refunds

There are no returns. All orders are final.

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4. Delivery

All items are shipped by regular postal mail. You should expect your item with 7 to 12 business days. In order to ensure the quickest delivery possible, please make sure that all of your contact information is correct when placing an order. If your item has not shipped by 12 business days, please email us at cashvilleetc@gmail.com.

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5. What size do you carry?

We carry sizes S through XXL. If we do not have your size, please contact us by email (cashvilleetc@gmail.com) to see about getting something custom made. 

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6. Offers & discounts

Offers and discounts are only available for a limited amount of time. When a discount has ended, it is over. No exceptions. 

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7. Why was my card declined?

Credit cards can be declined for various reasons. The most common reason is the billing address being incorrect. If your card was declined, please double check to make sure your billing address is correct. If the problem persists, please contact your credit card provider. 

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8. Privacy

We respect the information that is collected while you visit our website. Your contact information will not be shared with anyone. 

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9. Conformity of goods

Cashville items are made with care to ensure you get the best worth out of your purchase. Colors are a close representation, but we are not responsible for any color variation caused by the computer screen. For accurate color examples, please visit our Instagram page @Cashvilleetc. 

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10. I'm looking for a gift. What do you suggest?

You cannot go wrong with our $Ville hat. It is a fan favorite and comes in various colors.